Job Description

Find your calling at Mercy!

The Nurse Navigator is a leader providing support, mentorship, and guidance to those who provide direct patient care. The Nurse Navigator coordinates the delivery of patient care by assessing care requirements of the individual patient and makes recommendations based on severity of illness, intensity of service and skill level. The Nurse Navigator ensures patients receive timely, safe, effective and high quality care. They coordinate the patient's plan of care with the bedside nurse. The Nurse Navigator sets the expectations regarding professional conduct and serves as a resource for the patient care unit. The Nurse Navigator will hold direct and indirect care providers accountable for their professional responsibilities, and adherence to regulatory guidelines. The Nurse Navigator is responsible for management for the assigned inpatient, and outpatient population. This position is designed to facilitate an effective process of the new care model; supporting quality patient care, safety, and financial components; promoting integration of a seamless care model; coordinating patient discharge planning for post-acute services, length of stay (LOS) management and utilization management; collaborating to include coordination as evidenced by metrics, optimizing performance and adoption of best practice. Responsibilities include; pre-op education, daily rounding while the patient is in the hospital, patient discharge disposition, and follow-up care. They perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Nurse Navigator – Specialty RN

Specialty Clinics-Orthopedic Surgery

Location: 901 Patients First Drive, Washington, MO

Shift: Days-No Nights, Weekends or Holidays!

The Nurse Navigator serves as the primary guide for orthopedic surgery patients throughout their care journey. This role coordinates patient care, provides education and support, helps with discharge planning, and works closely with physicians, nurses, and other healthcare team members to ensure excellent patient outcomes.

Responsibilities

• Coordinate and manage patient care from pre-op through recovery and follow-up.
• Provide patient and family education.
• Conduct inpatient rounding and assist with discharge planning.
• Collaborate with physicians, nurses, and support services.
• Monitor quality, patient outcomes, and length-of-stay metrics.
• Maintain accurate documentation in EPIC and utilization management systems.
• Serve as a clinical resource and mentor to staff.
• Support program growth, physician relationships, and community outreach.

Qualifications

Required:

• Graduate of an accredited nursing program
• Current RN license
• BLS certification
• 2–3 years of nursing experience

Preferred:

• BSN
• ACLS certification
• Orthopedic, care coordination, navigator, or case management experience

Physical Requirements

• Lift, push, or pull up to 50 lbs.
• Prolonged standing and walking
• Frequent bending, kneeling, reaching, twisting, and squatting

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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