Job Description

Overview:

Title: Observability Architect (Dynatrace SME)

Location: McLean, VA - Onsite Only

Experience: 8-12 Years

Role Overview

We are seeking an experienced Observability Architect with deep expertise in Dynatrace to design, implement, and scale end-to-end observability solutions across enterprise applications, infrastructure, and cloud environments. This role will drive observability strategy, enable proactive monitoring, support AIOps/self-healing capabilities, and collaborate with stakeholders to deliver actionable insights that enhance availability, performance, and reliability.

Key Responsibilities

• Define and own the observability strategy using Dynatrace as the core platform, integrating with existing monitoring ecosystems.
• Architect end-to-end monitoring solutions across applications, microservices, APIs, databases, infrastructure, and cloud workloads .
• Design and implement service flow mapping, distributed tracing, RUM, and synthetic monitoring frameworks .
• Enable AI-driven RCA, anomaly detection, and self-healing automation through Dynatrace and its ecosystem.
• Collaborate with Enterprise Architects, DevOps, SREs, and Application teams to embed observability in CI/CD pipelines .
• Establish best practices for logs, metrics, and traces instrumentation aligned with OpenTelemetry (OTel) and open standards .
• Define dashboards, SLIs/SLOs, and KPIs mapped to business outcomes.
• Provide technical leadership, governance, and roadmap planning for observability adoption across hybrid and multi-cloud environments.
• Act as a Dynatrace SME , mentoring teams and driving observability maturity across the enterprise.

Required Skills & Experience

• 8-12 years of IT experience with 4+ years in Observability/Monitoring architecture .
• Strong hands-on expertise in Dynatrace deployment, configuration, and architecture (App Monitoring, Infra Monitoring, RUM, Synthetic, APM).
• In-depth understanding of application architectures : microservices, containers ( Kubernetes, OpenShift, Docker ), APIs, and cloud-native apps.
• Proven experience with cloud platforms (AWS, Azure, GCP) and hybrid/on-premises integrations.
• Knowledge of ITIL, SRE, and AIOps practices , focusing on proactive incident management and RCA.
• Familiarity with OpenTelemetry, Prometheus, ELK/EFK, Grafana, ServiceNow integration (preferred).
• Ability to design dashboards and SLIs/SLOs tied to business KPIs.
• Strong analytical, problem-solving, and communication skills.

Preferred Certifications

• Dynatrace Certified Professional / Associate / Master
• Cloud certifications ( AWS, Azure, GCP )
• ITIL Foundation / SRE Foundation

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