Compliance Connect – Privacy Notice
Effective Date: 01 June 2025
Compliance Connect (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected, processed, and stored responsibly, in line with the Protection of Personal Information Act, 4 of 2013 (POPIA).
1. Purpose of This Notice
This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you use the Compliance Connect platform and related services.
2. Information We Collect
We may collect the following types of personal information when you register, interact, or participate on the platform:
  • Identity Information: Name, surname, username, profile picture, and professional designation.
  • Contact Information: Email address, phone number, and social media handles (if provided).
  • Professional Information: Job title, organisation, industry, qualifications, and compliance interests.
  • Usage Data: Login activity, courses completed, forum interactions, posts, comments, and quiz results.
  • Technical Data: Device type, browser type, IP address, cookies, and analytics data.
3. How We Collect Information
We collect information through:
  • Direct interactions: Registration forms, surveys, messages, and uploaded content.
  • Automated technologies: Cookies, analytics tools, and tracking pixels.
4. Why We Process Your Information
We process your personal information for the following purposes:
  • To create and manage your Compliance Connect account.
  • To facilitate community discussions, networking, and knowledge sharing.
  • To recommend training, courses, gamified quests, and certification programmes.
  • To track learning progress and award badges or certificates.
  • To communicate platform updates, events, and compliance insights.
  • To monitor and improve platform functionality and user experience.
  • To comply with legal and regulatory obligations.
5. Lawful Basis for Processing
We process personal information on the basis of:
  • Your consent (e.g. newsletter subscriptions, optional profile details).
  • Performance of a contract (e.g. providing registered user access to learning content).
  • Legal obligations (e.g. record-keeping for accredited training).
  • Legitimate interests (e.g. platform improvement and fraud prevention).
6. Sharing Your Information
We will never sell your personal information.
We may share your information with:
  • Training and professional partners to facilitate certifications and skills recognition.
  • Service providers who assist with hosting, analytics, marketing, and customer support.
  • Regulatory bodies where required by law or for accreditation purposes.
  • Other users on the platform as part of networking and collaborative learning (only if you choose to make your profile public).
7. Cross-Border Data Transfers
Where personal information is transferred outside South Africa, we ensure that the recipient country or organisation has adequate data protection standards in place, as required by POPIA.
8. Your Privacy Rights
Under POPIA, you have the right to:
  • Access the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Withdraw consent at any time (where processing is based on consent).
  • Object to the processing of your information.
  • Lodge a complaint with the Information Regulator (www.justice.gov.za/inforeg/).
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this notice, or as required by law.
10. Security Measures
We implement reasonable organisational and technical measures to safeguard your personal information from loss, theft, and unauthorised access, including:
  • Encrypted data storage
  • Secure authentication processes
  • Regular security audits
11. Cookies
Compliance Connect uses cookies and similar technologies to enhance your experience. You can manage or disable cookies through your browser settings, but this may affect platform functionality.
12. Updates to This Notice
We may update this Privacy Notice from time to time. Any changes will be posted on our website with the updated effective date.
13. Contact Us
For any questions or to exercise your privacy rights, contact us at:
📧 Email: hello@complianceconnect.io