Job Description
Privacy Notice for California Applicants and Employees
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Applicants must be currently authorized to work in the United States on a
full-time basis. We are unable to sponsor or take over sponsorship of an
employment Visa at this time.
Meow Wolf opens portals of possibility. Come as you are!
We are individuals who inspire creativity in people's lives through art and
exploration, so that our combined imaginations can transform the world we live
in. We create immersive and interactive experiences that transport audiences
into fantastic realms of story and exploration. Our Vision is to be the world’s
leading creative company, reimagining the paradigm of art and storytelling, to
make a positive difference in the world.
We share a strong commitment to Belonging through our values of:
* Collaborative Creativity: We believe the act of creating together amplifies
possibilities.
* Provocative Playfulness: We celebrate the unexpected because it is the
doorway to discovery.
* Outsiders Welcome: We are all outsiders at heart, and we create space for
everyone to feel like they belong.
* Authentic Compassion: We are “kind punks” - supportive to each other and
standing up for what we believe in.
* Audacious Courage: We have the courage to radically reinvent ourselves to
push the boundaries of art.
If this all sounds like YOU, read on….
Job Description:
Job Disclosures:
Location: (On-Site) Los Angeles, CA
Compensation: The salary range for this position is $78,720 to $88,560.
“Off-scale salaries” and other components of pay, i.e., a salary that is higher
than the published system-wide salary at the designated position grade, are
offered when necessary to meet competitive conditions.
Job Summary:
The Safety & Security Manager provides guidance and leadership to all reporting
security personnel at Meow Wolf within the exhibition. Promotes good working
relations through courteous, helpful, and professional contact with employees,
visitors, guests, and vendors/contractors. Must work seamlessly with GM,
Operations, Finance, Human Resources, Retail/Merchandise, Food & Beverage,
Events, and Sales/Marketing Directors and Managers to ensure delivery of the
highest level of guest satisfaction. Reports to the General Manager with a
dotted line relationship to the MW INC Director, Risk Management.
Key Responsibilities:
* Plan, direct, coordinate security activities to safeguard company assets,
employees, guests, and visitors.
* Oversee contracted security services, conducting routine audits and enforcing
strict adherence to regulatory requirements and company safety protocols
* Manage vendor relationships and track key performance indicators to guarantee
contract security teams meet or exceed all facility security standards
- Manage scheduling for all full time and part time Security Officers.
- Ensure adherence to pre-approved budget and create justifications for over
budget spending as necessary.
- Enhances employee and guest safety through all operational procedures.
- Assures optimum guest satisfaction through the delivery of excellent customer
service.
* Conduct physical examinations of company locations to ensure compliance with
safety & security policies and requirements.
* As needed, conducts safety & security training for employees, supervisors,
and managers.
* Prepare reports for management outlining trends for security issues and
incidents on site.
* Evaluates all security procedures and protocols, as well as make
recommendations for improvement and risk reduction.
* Manage and maintain the security equipment including metal detectors, two-way
radios, etc.
* Establishes and maintains a progressive and empowered workforce. Trains,
counsels, and coaches assigned Security personnel in the performance of their
duties; prepares and presents performance appraisal reviews.
* Aid in maintaining and updating emergency responses procedures with
conducting emergency response training exercises.
- Work with local law enforcement and fire department as needed.
- Develop and compile data for quarterly, and annual audit reports for all
incidents, trends, staffing levels, department budget expenses.
* Assists Senior Leadership in developing and implementing new policies and
procedures.
* Manage the process of security screening for both employees (if deemed
necessary) and guests.
* Coordinate with events, private events, programming, outreach, and other
departments for on-site needs related to security process, messaging, etc.
* Secures, screens, and manages outside security vendors as needed.
Required Qualifications
* A minimum of 5 years of experience in a leadership role within the safety &
security field, preferably in the hospitality, tourism, or related
industries.
- Demonstrated work experience as a Safety & Security Manager or Supervisor
- OSHA 30 - General Industry Certification.
- Established history of creating safety policies, procedures, and protocols.
- Loss Prevention programming experience.
- Proficiency in English, verbal and writing.
- Strong verbal, written, and interpersonal communication.
- Customer service driven with outstanding communication and active listening
skills.
- Excellent problem-solving and multitasking skills.
- Previous experience in budget development and adherence.
Work Environment and Physical Demands
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed must be representative of
the knowledge, skills, minimum education, training, licensure, experience,
and/or ability required.
Work Environment:
This job operates in a professional office environment. This role routinely uses
standard office equipment such as computers, phones, photocopiers, filing
cabinets and scanners. This position also works in an indoor setting with
exposure to noisy environments, dim lighting, strong visual effects including
strobing lights, special effects, fog machines and small and/ or enclosed
spaces.
Physical Demands:
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Physical ability to walk, stand, take stairs/slides/elevators, and navigate the
elements during the day and night. Employee may be required to remain in a
sitting or standing position for prolonged periods, and repeat motions that may
include the wrists, hands, and/or fingers. Specific vision abilities required by
this job include close vision, distance vision, color vision, peripheral vision,
depth perception, and the ability to adjust focus. Must be able to lift up to
50 pounds at times.
The employee will comply with company and OSHA standard workplace safety
protocols. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Work Schedule:
This is a full-time position that requires the ability to work a flexible
schedule including evenings, weekends and holidays.
Supervisor Responsibilities:
This position does require supervisory responsibility.
Travel
This position does not require travel
Other Duties
Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are
required of the employee for this job. Duties, responsibilities, and activities
may change at any time with or without notice.
IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support
principles. To document that commitment, we converted our legal designation into
a Delaware Public Benefit Corporation and have certified as a B Corporation. As
a B Corp, we have a triple bottom line of supporting financial, social and
environmental wellbeing in our community.
INCLUSION: Meow Wolf is an equal opportunity employer and prohibits
discrimination and harassment of any kind. We are committed to ensuring all
employees enjoy and thrive in a work environment where differences make us the
vibrant, wonderful community we are! All employment decisions at Meow Wolf are
based on business need, job requirements, and individual qualifications, without
regard to race, color, ancestry, national origin, gender, pregnancy, sexual
orientation, marital status, religion, age, disability, gender identity, results
of genetic testing, veteran status, service in the military or any other
characteristic protected by federal, state or local law.
BENEFITS:
The choices we make concerning our benefits during enrollment periods are among
the most important we select for ourselves and our families. As part of the
total compensation package for full-time employees, Meow Wolf offers a
comprehensive benefits package that includes various options to meet individual
healthcare and financial needs along with many perks.
- Medical Insurance options: PPO & HDHP*
- Dental and Vision Insurance*
- HSA, HRA, and FSA options*
- 401k Retirement Plan
- Company paid Life Insurance Policy and Disability Coverage(s)*
- Voluntary Critical Illness and Life Insurance Policies*
- Company Paid Employee Assistance Program
- Paid Parental Leave for 12 weeks
- Discount off Meow Wolf Gift Shop Merch and Cafes
- Admission to Meow Wolf attractions for employees and guests
- Regular or Project Based Full-time positions
Please visit [ for more
information.
Job Tags
Full time, Contract work, Part time, For contractors, Work experience placement, Work at office, Local area, Work visa, Flexible hours, Night shift, Afternoon shift