Job Description

Sales Floor Associate

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.

What You'll Do

• Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner
• Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience
• Engage customers by greeting them and offering assistance with products and services
• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner
• Prevent loss by following all product protection standards
• Support and partner with other associates on merchandising incoming product

All associate roles at Kohl's are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

What Skills You Have

• Required: Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays
• Preferred: Client facing retail or service industry experience

Pay Starts At: $13.75

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