Job Description

Job Description

Job Description

Description:

JOB SUMMARY:

The Inside Sales Representative (ISR) is responsible for directly supporting territory sales through working with customers and Territory Sales Managers to create sales and demand for products within a region. Direct sales functions will occur with smaller sized customers without routine travel or in-person visits.

ESSENTIAL FUNCTIONS:

1. Primary Responsibility, Scope of Work, KPI Management, complexity: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Create proposals/quotes for multiple customers as requested by sales staff by collaborating with TSM’s and OEMs to generate quotes in Netsuite.
• Growth and development of existing customer relations within assigned region, leading to generation of sales according to pre-established sales goals and A.I. profit objectives.
• Consultative solution-selling that includes a working knowledge of proposal process, cooperative purchase process, and/or bid development process.
• Process quote revisions on open quotes if requested by customer or sales staff as needed Management of leads, opportunities, pipeline, and business development activities utilizing Salesforce on a daily and weekly basis.
• Review and verify all end-of-month reports such as Gross Profit, cost of sales, Inventory, etc. for management and bus sales.
• Achievement of monthly/yearly sales and A.I. profit budget goals for assigned projects.
• Communication of information on competitive strategy that affects sales area.
• Professional decorum and behavior at all times consistent with Company strategies and policies and fully aligned with the A-Z Bus Sales Mission and Core Values.
• Be a contributive Team member within bus sales as well as across all company groups. Participate in monthly meetings and weekly calls, interacting with Service, Warranty, and Parts personnel.
• Participate in approved shows and maintain the company guidelines for expenses.
• Maintain customer information updated in Salesforce on a daily/weekly basis and submit all required reports on time. (Customer accounts clean up, contacts, reports, etc.)
• Embrace and models the Company’s Core Values.
• Conform with and abide by all regulations, policies, work procedures and instructions.
• Create and send reports for management on a timely basis as requested or required.
• All other duties assigned

Management-related: None required for this position

Personnel-Related: None required for this position

Key Performance Indicators:

• Sell aged inventory
• Attain sales and gross profit goals (monthly, quarterly, annually)
• Execute and optimize Salesforce.com

Leadership:

This position has no supervisory responsibilities.

Competencies:

• Timely Response to request
• Problem Solving/Analysis
• Financial Management.
• Customer/Client Focus.
• Communication Proficiency.
• Time Management.

Work Environment:

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Required repeated daily communication with customers and coworkers.

Position Type/Expected Hours of Work

This is a full-time position, and regular hours of work and days are Monday through Friday, 8 a.m. to 5 p.m.; however, this position can regularly require long hours, frequent weekend work, and personal discretion for extended hours.

Travel

Most work will be completed from an office. Periodic overnight travel required to attend trade shows and sales meetings.

Training

• Netsuite DMS system
• OEM factory tour/training
• Sales training and continuing education

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

JOB SPECIFICATIONS : (Please describe what is required for satisfactory job performance in each category.)

Education and Experience:

2-5 years professional sales experience.

Excellent organizational skills

Excellent communication skills

Professional phone and email skills

Computer knowledge with proficiency in MS Office suite: focus on Word, Excel, and Powerpoint

Preferred Education and Experience:

CRM expert

Vehicle sales

Commercial Driver License Class C

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