Job Description

Location: On-Site

Employment Type: Full-Time, Non-Exempt (Hourly)

Position Overview

We are seeking a highly organized and detail-driven Import/Export Logistics Specialist to manage the full lifecycle of domestic and international shipments in support of our production and shipping operations. This role is critical to ensuring on-time delivery, regulatory compliance, and seamless coordination across internal teams, carriers, and logistics partners.

This is a hands-on, on-site role aligned closely with our Production and Shipping teams. The ideal candidate thrives in a fast-paced manufacturing environment and can effectively manage competing priorities while maintaining accuracy and efficiency.

Work Schedule

• Four (4) 10-hour days aligned with Production and Shipping schedules
• Schedule determined by operational needs
• Overtime required based on shipping volume and production demands
• Must be available during core operational hours
• On-site position (remote work not available)

Key Responsibilities

Shipping & Import/Export Operations

• Manage end-to-end shipment processes (air, ocean, and domestic)
• Coordinate FCL, LCL, parcel, LTL, and full truckload shipments
• Schedule pickups and deliveries with carriers and freight forwarders
• Track shipments and provide real-time updates
• Support urgent and production-driven shipments

Documentation & Compliance

• Prepare commercial invoices, packing lists, and export documentation
• Ensure proper HTS/Schedule B classification
• Maintain accurate import/export records
• Coordinate customs clearance with brokers
• Ensure compliance with all applicable regulations and Incoterms

Production & Shipping Support

• Partner closely with Production and Shipping teams
• Align shipment schedules with production timelines
• Support same-day and priority shipments
• Assist with staging and execution planning
• Ensure timely shipment of completed orders

Carrier & Freight Management

• Communicate with freight forwarders and logistics providers
• Negotiate shipping rates and provide recommendations
• Coordinate pickups and deliveries
• Resolve delays, issues, and service disruptions

Tracking & Systems

• Enter and manage transportation data in ERP systems
• Maintain shipment tracking, milestones, and audit trails
• Monitor shipment progress from departure to proof of delivery
• Provide status updates to internal stakeholders

Communication & Customer Support

• Provide timely shipment updates to internal teams and customers
• Resolve shipment and documentation issues
• Maintain professional, clear communication
• Support order fulfillment deadlines

Cost & Process Management

• Review freight costs and identify savings opportunities
• Ensure accurate billing and cost tracking
• Monitor logistics performance metrics
• Recommend and implement process improvements

Qualifications

• 3–5+ years of import/export or logistics experience preferred
• Experience in freight forwarding, shipping, or manufacturing environments strongly preferred
• Working knowledge of air, ocean, and domestic transportation
• Understanding of customs clearance and import/export documentation
• Experience with ERP systems preferred
• Proficiency in Microsoft Office (Excel, Outlook, Word)

Skills & Competencies

• Strong attention to detail and accuracy
• Excellent problem-solving skills
• Ability to prioritize and manage urgent shipments
• Strong communication and coordination skills
• Ability to work cross-functionally with production teams
• Effective time management and execution focus
• Ability to work independently and as part of a team

Work Environment

• On-site, fast-paced manufacturing setting
• Frequent interaction with production and shipping floor
• Extended hours may be required during peak periods

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