At Excel Dental, we are committed to providing exceptional dental care and creating a welcoming environment where patients feel valued and cared for. Located in Lowell, MA, our practice prides itself on combining advanced dental treatments with personalized patient service. We value teamwork, integrity, and continuous growth to ensure our practice thrives in providing both excellent patient outcomes and a positive workplace.
Excel Dental is seeking an experienced and motivated Dental Office Manager to join our dedicated team. This role focuses heavily on managing patient treatment plans, ensuring the doctor’s schedule is optimized, and maintaining office productivity to achieve high case acceptance rates. We are looking for a self-starting individual who excels in sales and customer service, and who is ready to be a trusted, long-term member of our practice.
TitleDental Office Manager
Job DescriptionGreet and check in patients warmly and professionally
Collect co-payments and verify patient insurance coverage accurately
Present and coordinate treatment plans to maximize case acceptance and patient satisfaction
Manage and maintain the doctor’s schedule for optimal productivity
Schedule and confirm patient appointments, including follow-ups
Prepare and maintain new patient records neatly and accurately
Perform various office administrative duties as assigned by Practice Management
Respond to patient financial inquiries and refer to appropriate departments as needed
Foster a positive and professional atmosphere within the office
Support practice goals by proactively contributing to office efficiency and patient engagement
Salary Rangefull-time $36,800 - $47,000 per year
- Competitive salary based on qualifications and experience.
BenefitsPerformance-based bonus opportunities
Paid Time Off (PTO), including vacation, holidays, and sick leave
401(k) retirement plan with employer matching
Comprehensive health and dental insurance plans
Free parking on site
Career mentorship and professional growth opportunities
Supportive team environment focused on long-term success
Shift & ScheduleMonday: 10 AM – 7 PM
Tuesday: 9 AM – 7 PM
Wednesday: 10 AM – 7 PM
Thursday: 9 AM – 7 PM
Friday: 9 AM – 7 PM
Saturday: 9 AM – 3 PM
Sunday: Closed
RequirementsProven experience in dental office management or treatment coordination with a focus on sales and patient communication
Exceptional interpersonal skills with a strong customer service orientation
Experience in insurance eligibility verification and patient billing processes
Reliable, fast learner, and able to work independently as well as collaboratively in a team
Strong organizational and multitasking abilities
Comfortable working a flexible schedule, including some Saturdays
PreferencesBilingual skills, particularly Spanish speaking, highly preferred
Hiring Process[1] Please apply through the Jobley application form
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[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.
Jobley Bonus$75
If you land this job through Jobley, you will be eligible for a jobley bonus.
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